Hamptons Firewood- Frequently Asked Questions
Click on ORDER TRACKING for current order status
Sorry, we are not open to the public. 100% of our firewood is delivered.
Be sure to view our 2020 Schedule
Be sure to view our 2020 Schedule
|Can I place an order for delivery to my town?||*** This website services Eastern Suffolk County ONLY. ***
If you live in Central or Western Suffolk you must order from L.I. Firewood
Nassau County residents order from Nassau Firewood
|How do I order?||100% of our ordering is done online. Ordering is available 24/7.
Use the "ORDER" button on the top of any page to view our available firewood.
|Can I order over the phone?||There is no phone ordering available. We only accept online orders. We receive a very high volume of daily orders & need to make sure your delivery information is correct through your online entry. Your credit card info is safe during our secure online checkout.|
|What payments are accepted?||Your online order can be paid with Visa, Mastercard or Discover.|
|Can I pay the driver in cash?||All orders must be prepaid online. Our drivers cannot accept any firewood payments.|
|Can I pick up firewood?||We deliver 100% of our firewood. Delivery allows us to offer our lowest price & best service.|
Pricing & Availability
|How much firewood should I order?||Our most popular volume is the 1/8 cord. Our true 1/8 cord is a lot of firewood. Many of our repeat customers order 1/8 cord at a time, & then reorder when they start to run low.
Only 1/8 cords may be available during some times of the season.
|Can I order a full cord?||Our maximum delivery amount is 1/4 cord (Sept & Oct 2020 only).
There may be a 1/8 cord maximum November thru closing.
*** One delivery per customer per calendar month ***
|Why can't I order more than the maximum?||We have 3500+ dedicated repeat customers (& growing) & we can never produce enough firewood to meet demand.
Ordering limits allow more of our long-time repeat customers may enjoy our firewood.
|When is the best time to order?||For the best selection & lowest pricing order early (March & April), or in August (before Labor Day). Fall & early Winter demand is so high that we have very long delivery lead times & never have enough firewood to meet demand.|
|Are there any discounts?||We have the lowest KILN DRIED Firewood prices on Long Island. There are no further discounts.|
|Do you sell wholesale firewood?||100% of our firewood is sold to residential customers. We do not sell wholesale or commercially.|
About our Firewood
|Do you only produce KILN DRIED Firewood?||All of our firewood is KILN DRIED.
We do not produce "seasoned" firewood or sell "green" fresh split firewood.
|What is KILN DRIED Firewood?||KILN DRIED firewood is dried in large industrial ovens (kilns). It is dried the same way lumber is dried, and it is the only way to consistently produce high quality firewood every time. Even during the cold winter months, our KILN DRIED firewood can be produced within a few days and the result is consistently high quality firewood that is free of bugs & mold/fungus.|
|Do you have loose firewood?||All of our firewood is delivered in bags. We do not deliver any loose or palletized firewood.|
|What length is your firewood?||Our Standard Cut is a consistent 15 to 16 inches. Precise length is crucial for our volume measurements, bagging & consistent kiln drying results.|
|What type(s) of firewood do you have?||We only process hardwoods. Our main species are Birches, Maples & Beech.
Occasionally (in March & April ONLY) we have specilaty woods like Ash, Cherry & Hickory.
We rarely process Red Oak and never any softwood species.